This Privacy Notice explains how we at Foxlow Coach House Bed and Breakfast use any personal information we collect about you and the legal basis underpinning this.
What information we collect about you
When you make a booking with us we collect the names of all the guests who will be staying, and the home address, email address and telephone numbers of the person making the booking. We also ask for information regarding any allergies or dietary requirements of which we should be aware.
How we use the information we hold on you
In order to fulfil our contract with you we use your home or email address to send you confirmation of the booking and to provide you with more details on how to find us, and other information you may find useful for your stay.
Your telephone number may be used to contact you if it has not been possible to contact you by email, or in an emergency.
Information regarding allergies/special dietary requirements is used to ensure that you are catered for and that your stay is as comfortable as possible.
Your personal information may also be shared with a third party if there is a legal obligation to do so, eg for the prevention or detection of a crime, or if required for tax purposes.
Booking information will be kept for a period of 7 years.
We are required by law to collect the following information. We do this by asking you to complete a registration form on arrival.
For Commonwealth guests: Name and nationality
For non-Commonwealth guests: Name, nationality, passport number, address of next destination
We are required to keep these registration forms for a year and to show them to the police if requested.
Registration forms will be destroyed 12 months after the end of your stay.
How your data is stored
Your personal data is held on paper and electronically, in the form of any emails which have been exchanged. Foxlow Coach House does not hold a database of guest information.
Access to and amending your personal information
We want to make sure that the information we hold is accurate and up to date. You may ask us to correct or remove personal information which you think is inaccurate. You also have the right to request a copy of the information we hold about you. If you would like this please email us at firstname.lastname@example.org.
Your right to object