Privacy Statement

This privacy policy explains how we collect, use and protect personal information when you register, play or otherwise interact with our services. We take your privacy seriously and set out below the types of data we process, why we process it and the choices you have about your information.

Types of data we collect

Personal data

When you create an account we collect identifying information such as your name, date of birth, email address, phone number and billing address. We also store account credentials, verification documents where required and any correspondence you send to our support team.

Technical data

We collect technical information about the device and software you use, including IP address, browser type and version, device identifiers, operating system, session data and crash reports. This helps us keep the service secure and running smoothly.

Transactional and activity data

We record transactional information such as deposits, withdrawals, payment method details (where necessary for processing), bet and play history, game activity and session times. We also keep records of bonuses and account changes for operational and compliance purposes.

How we use your information

Your data is used to operate your account, process payments, verify identity, prevent fraud and comply with legal obligations. We also use information to provide customer support, detect security issues, handle disputes and communicate important account notices. Where allowed, we may use aggregated or anonymised data to improve our service and for general analytics.

Data protection and storage practices

We store personal information on secured servers and apply technical and organisational safeguards to protect data against unauthorised access, loss and misuse. Access to personal data is restricted to staff and service providers who need it to perform their roles. We retain information only as long as reasonably necessary for the purposes set out here and to meet legal or regulatory obligations.

Cookies and tracking technologies

We use cookies, pixel tags and similar technologies to remember preferences, support login sessions, analyse site usage and show relevant content. You can manage cookie settings via your browser, but turning off certain cookies may affect functionality such as staying logged in or personalised settings.

Your rights

You have rights in relation to your personal information, including the right to request access, correction, restriction of processing and to object to certain uses. You may also request data portability where applicable. We will consider and respond to valid requests in accordance with applicable law.

Access, correction and deletion of data

If you want to access, correct or delete your personal information, contact our support team. We will verify your identity before fulfilling requests and may refuse requests that would conflict with legal or contractual requirements, such as records we must keep for fraud prevention or accounting purposes.

Information sharing and third parties

We share data with service providers who support payments, identity verification, hosting, analytics and customer support. We may also disclose information to comply with legal requests or to protect our rights. Third parties processing data on our behalf are required to keep it secure and use it only for the services they provide.

Changes to this privacy policy

We may update this policy from time to time. Any material changes will be published on our site and, where appropriate, notified to account holders. Please review this page periodically to stay informed about how we handle your information.